The Eccotemp L5 Battery Box and Control Pack is the main component for providing power and also the ignition sequence for the unit. If you aren't receiving power or do not hear any clicking but the L5 microswitch swing arm is opening, then this is the issue. Very easy to install/replace comes equipped with all the wiring harnesses necessary.
Customer assumes all liability when purchasing replacement parts.
I had a problem with the ignition and the techs had me try 3 things before we determined I needed a new ignition system . They sent it right out and it was easy to install ,price was very fair also .. My water heater works great again .. this company is great
When the part came, I took one look at it and said, 'PRAISE THE LORD" - I can actually, do this repair myself. the best. thanks
Diagnostic PDF was extremely in troubleshooting my problem. Although the replacement part did not come with instructions, the replacement was very easy. Just unplug the old wires and re-plug the new ones and I was back in business in less than 15 min.
Put in New battery control package and that took care of the problem
Great product. Replacement parts were delivered very quickly. The repair was easy and the heater works like new again.
The staff was very helpful and sent out my replacement part under warranty the same day I called. The United States Post Office took 6 days to deliver the package when Eccotemp sent it out 2 day priority mail. This meant no hot water for 6 days. I would gladly have paid for overnight shipping.
I'm located in canada and the shipping was fast