Frequently Asked Questions
There is a lot of information and speculation out there on tankless units versus
standard storage units. Here are some of the
most pertinent and accurate questions we can help answer:
How do tankless
systems work?
Hot water results from the application of energy into
water. Storage systems accomplish this by continuously applying a limited amount
of energy to a reservoir of water. When that reservoir is used up, the water is
cold until it can reheat. With tankless, the amount of energy needed is applied
instantly, and continuously, resulting in never ending hot water. The amount of
energy needed to raise the temperature of a gallon is absolute no matter what
system is used (you will hear this in the term 'delta T' or 'change in water
temperature'). Tankless eliminates the energy used to maintain that hot
water while sitting in the tank waiting for use. This is where the efficiency
comes into play.

Is tankless more expensive?
It is true that there are many tankless systems on the
market today that cost as much as several hundred dollars more to install than
standard storage systems. Eccotemp systems are designed to deliver the
most state of the art technology at a price that ends up costing about the same
as a standard storage water heater. Current energy tax credits (found at
www.eere.energy.gov) bring these upfront costs
down by as much as $300. Water heating is one of the largest consumers of
energy in the home. With tankless you only use energy when you need hot water.
This savings can be as much as 40% less than a typical storage type heater.
Depending on your home, a tankless system can pay for itself within as little as
18 months and continue to save for up to 20 years.
Why go tankless?
Tankless systems are the most reliable and efficient way
to heat water. There are many benefits to owning a tankless systems.
You get the energy efficiency savings each and every month which will lower your
energy bill from 25-40%. You also get the spatial savings since the size of a
tankless system is about the size of a briefcase. You also help the
environment by conserving our natural resources.

Gas or electric?
There is more useable power in a gas line than in
standard 200 amp household electric service. A true whole house electric system
will require a significant percentage of that. Electric units are more
efficient (96+%) in comparison to a gas system at about 80-86% efficient.
Gas units have the ability to be installed with either an outdoor or indoor
installation and deliver more water flow with the energy used in comparison to
an electric unit. Electric has the ability to be located close to the point of
use, and utilizing multiple units around the home making delivery time shorter.
This can be significant in areas with high water costs or homes with long
distances between applications. Valuable sizing and installation information can
be found at
www.seisco.com, your electrical professional, or with a
call to EccoTemp. Beware of low end electric units that advertise "whole house".

How do I know what size
unit to purchase?
Some manufacturers emphasis "flow rate". This term is
only meaningful when used in conjunction with temperature increase (Delta
T) There are two important numbers used to determine size requirements. The
first is where you live and the average temperature of the water coming into
your home. The second number is the amount of hot water needed. In general
terms a southern home with two baths needs a maximum delivery of 4-5 gallons per
minute with a 60 degree F temperature rise (120F) A point to consider is if
demand is more than the 4-5 gallons, the water will not become cold, it will
only be less than 120 degrees, requiring a bit less cold water to be mixed at
the faucet. Eccotemp tankless models 40H and 40HI are the best option for
70% of all homes. Please contact Eccotemp for sizing questions. You
can click here for a quick reference chart.

How are Eccotemp units different from a company like Rinnai®?
Both manufacturers make great tankless units.
Rinnai® manufacturers many larger units than Eccotemp.
Eccotemp is the more affordable and practical option for the majority of homes.
However, if you are looking for a larger application (for example you have 5
individuals in your home that are consistently using 2-3 showers at once every
day along with another appliance, you may want to look at a Rinnai®
or other larger units. You should research
other models as well to ensure that you feel comfortable with the model chosen
and the size of the unit. You do not want to oversize your unit, which
will cause inefficiencies and hot water issues, nor do you want to undersize
your unit. Please contact us with any questions
for comparison to other models.

What can I expect to save using a tankless heater?
Tankless systems save an average of 25-40% off of your
utility bill. In climates where the ambient water temperature is higher,
you will save more in comparison to cooler and colder climates. The reason
being is the the amount of energy to bring the water up to your chosen set
temperature is more than it is in warmer climates (for example, it takes less
energy to bring the ambient water temperature from 65 degrees F to 110 degrees F
than it does to bring water from 45 degrees F to 110 degrees F).

Inside or outside
mount?
Determining whether you want an indoor mount versus and
outdoor mount is both one of preference and economic sense. An indoor unit
is easy to install where your current storage tank is located. However,
your plumber will more than likely need to purchase stainless steel vent piping
since the majority of storage tank systems use galvanized piping. Outdoor
units free up all of your internal floor space and, if your current water system
is located on an outside wall, is less expensive to install.
Where can I purchase
a unit?
You can find places to purchase your unit by visiting
our purchase/install page, by calling Eccotemp at 866.356.1992 or by email at
info@eccotemp.com

What size recirculation
system do I need?
What is the Longest You Have to
Wait for Hot Water?
|
|
Select the proper D'MAND
System for your home or commercial application |
Less than
1 minute |
1-3
minutes |
More than
3 minutes |
|
Standard Plumbing |
|
S-50 |
S-70T |
S-02T |
|
— |
S-70T |
S-02T |
|

What are
some of the cost saving benefits of a recirculation system?
| If each home saved only 20
gallons of water each day, or 7,300 gallons per year, then in one year
the impacts would be... |
For the Homeowners
|
|
7,300
|
Gallons of water saved |
|
$151
$175
$242
|
Saved (including natural gas for
water heating, water, and sewer) or
Saved (including propane for water heating, water, and sewer)
or
Saved (including electricity for water heating, water, and sewer)
|
| |
For the Water Utilities
|
|
|
Water Delivery
|
|
7,300
|
Gallons of water not pumped, treated
and supplied to the homes |
|
7
|
Kilowatt-hours of electricity saved |
|
$1
|
Saved for energy |
|
$0.006
|
Saved for chemicals |
| |
|
|
Wastewater Treatment
|
|
7,300
|
Gallons of wastewater not removed from
the homes, treated and returned to the environment |
|
16
|
Kilowatt-hours of electricity saved |
|
$2
|
Saved for energy |
|
$0.219
|
Saved for chemicals |
| |
For the Electric Utilities
|
|
1,689
|
Kilowatt-hours of electricity saved
|
|
1
|
Tons of Carbon Dioxide emissions
avoided |
|
0.074
|
Tons of Nitrogen Oxides avoided
|
| |
For the Natural Gas Utilities
|
|
78
|
Therms of natural gas saved |
|
1
|
Tons of Carbon Dioxide emissions
avoided |
|
0.002
|
Tons of Nitrogen Oxides avoided
|

|